Privacy Policy

Introduction

Logic Workflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI marketing agents platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

When you register for our services, we may collect:

• Name and contact information (email address, phone number)
• Company name and business details
• Billing and payment information
• Account credentials
• Professional information relevant to marketing services

Usage Information

We automatically collect information about how you interact with our platform:

• Device and browser information
• IP address and location data
• Platform usage patterns and preferences
• Agent interactions and workflow data
• Performance metrics and analytics

Client Data

Information you provide about your clients for marketing campaign purposes, including brand guidelines, campaign objectives, and target audience data. This data remains your property and is processed solely to provide our services.

How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our AI agent services
• Process your transactions and manage your subscription
• Customize and improve agent performance for your specific needs
• Communicate with you about updates, features, and support
• Monitor and analyze usage patterns to enhance our platform
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations and enforce our terms of service
• Develop new features and services based on user needs

Data Protection & Security

We implement enterprise-grade security measures to protect your information:

• End-to-end encryption for all data transmissions
• Secure data storage with regular backups
• Strict access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Separate environments for each account
• Compliance with industry security standards

Important: Your data is never used to train our AI models. Each account maintains complete data isolation, and client information remains confidential and separate from other users.

Third-Party Services

Our platform integrates with select third-party services to enhance functionality:

• Marketing Tools: SEMrush, social media platforms, and analytics services for campaign optimization
• Payment Processors: Secure payment gateways for subscription management
• Cloud Infrastructure: AWS or similar providers for reliable service delivery
• Analytics: Service monitoring and performance optimization tools

These services have their own privacy policies, and we recommend reviewing them. We only share the minimum necessary information required for service functionality.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand platform usage and improve services
• Preference Cookies: Remember your settings and customizations

You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your personal data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you cancel your subscription, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or compliance purposes. You may request immediate deletion of your data at any time.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.